Using a phone score to drive dialing strategies can be daunting for many companies. Complicated strategy products can be hard to test and a nightmare to implement. As Brandon Huisman explains, however, testing and implementing phone score can be simplified without changing effectiveness.
Adding a new data provider to your skip tracing process can come with some unknowns, but when goals and objectives are laid out clearly, both the vendor and the client are able to execute testing and implementation more effectively. At LocateSmarter, we want to make sure our prospective clients are set up for success, so we have outlined three of the most common batch skip tracing tests. Which test you decide to execute will depend on your collection software, internal resources and time.
For most collection agencies, a bulk of their collection efforts are focused on outbound dialing. However, when your dialing efforts are poorly distributed, your debt collection agency can miss out on potential revenue opportunities and end up wasting time and resources on phone numbers with little return. Below, we outline three steps you can take to evaluate (and enhance) your dialing strategies so you can maximize right party contacts (RPCs), improve performance and better allocate resources.
Brandon Huisman
Brandon Medlin
Julie Anderson
LocateSmarter
Terri Smock