Growing up in operations at a large collection agency in the high volume telecom world, it never ceased to amaze me how early we needed to start preparing for the tax season. Whether you have competitive portfolios or not, you’re always trying to outperform other agencies. If your competitors are doing it better, that can be a steep hill to climb all year on those scorecards. Here’s a few things you can do to prepare for tax season now:
We invite you to check out our LocateSmarter Newsletter – November 2017 edition. Every month, we bring you new and exciting information about our products, our LocateSmarter team, upcoming events and more. This month, learn about a more efficient way to set up recurring payments, view our holidays hours and get in the holiday spirit with our featured blog, “50 Random Things LocateSmarter Employees Are Thankful For this Thanksgiving.”
Click here to read our LocateSmarter Newsletter – November 2017 edition.
Every year at Thanksgiving, we go around the table and say what we’re thankful for. Usually, it’s the same predictable themes mentioned such as family, friends, our health, finances, etc. Those things are without a doubt important, but there are so many other things that are overlooked, so without further au due, here are 50 random, small and somewhat unusual things LocateSmarter employees are appreciating this November.
LocateSmarter’s lead development representative, DJ Perry, attended the ACA Fall Forum in Chicago, November 1 – 3, 2017. From informative sessions to great networking, DJ came back to Cedar Falls, Iowa with a lot to talk about. View his top moments from this year’s conference by viewing the slideshow below.
Litigation runs high in the collection world. The many regulations and regulatory bodies to contend with creates a minefield for agencies: FDCPA, FCRA, TCPA, UDAAP, CFPB…
A lot of litigious action stems from consumer complaints regarding attempting to contact the wrong person. If an agency attempts to call a number 100 times and on the 101st attempt finds out it is not even the correct party, it can be setting itself up for an FDCPA claim. It would be much easier if the agency had the right contact information in the first place, but how can they reliably know it’s the correct information before they dial? If you’re collecting as a secondary tier agency, it might very well be that the agency who had the account before you knows exactly that.
But wouldn’t that mean data sharing with a competitor? Gasp!
We continue our Meet the Team series with Brandon Huisman, Manager of Analytics at LocateSmarter. Brandon started off his professional career in the mortgage industry before moving to collections and data. His numbers-driven approach has helped to improve both our products’ performance and our clients’ collection and dialing strategies, resulting in more RPCs and operational efficiency. In this blog, Brandon talks about the importance of call/account disposition data, his role as Manager of Analytics, and why it took him three days to find his car in 2008. Continue reading to learn more about Brandon Huisman…
We invite you to check out our October 2017 newsletter. Every month, we bring you new and exciting information about our products, our LocateSmarter team, upcoming events and more. This month, learn about US moving trends, read inspirational leadership quotes, and meet our Product Manager, Tyler Benson.
Click here to read our LocateSmarter Newsletter – October 2017 edition.
You’ve heard the phrase, “Behind every great man is a great woman.” Well, a similar concept applies to our proprietary phone append product. (“Behind every great data product is great data sources.”)
The reason why LocateSmarter Phone Append is a great phone append product is because of our selective choice in data sources. Before adding a data source to our product, they undergo thorough testing and must meet our high expectations when it comes to quality, uniqueness, security, automation and price. Here are a few things taken into consideration:
While batch skip tracing can return a wealth of information, sometimes it can return too much data – resulting in wasted time and resources, risk of wrong numbers and more.
Flip through our SlideShare to see what makes LocateSmarter different and how we can help prevent digging through data with our quality-focused approach.
With National Bosses Day right around the corner, I began searching for some inspirational quotes. It was apparent that there has been a shift away from the term ‘boss’ as it seems to have a negative connotation with it. As Simon Sinek stated, “A boss has a title. A leader has the people.” So, I focused instead on the best leadership quotes. Here are some of my favorite leadership quotes, in no particular order:
1. “Management is doing things right; leadership is doing the right things.” – Peter Drucker
2. “The function of leadership is to produce more leaders, not more followers.” – Ralph Nader Continue Reading