Famous Leadership Quotes

Best Leadership Quotes for National Bosses Day

With National Bosses Day right around the corner, I began searching for some inspirational quotes. It was apparent that there has been a shift away from the term ‘boss’ as it seems to have a negative connotation with it. As Simon Sinek stated, “A boss has a title. A leader has the people.” So, I focused instead on the best leadership quotes. Here are some of my favorite leadership quotes, in no particular order:

1. “Management is doing things right; leadership is doing the right things.” – Peter Drucker

2. “The function of leadership is to produce more leaders, not more followers.” – Ralph Nader Continue Reading

U.S. Moving Trends

[Infographic] US Moving Trends

Every year, approximately 40 million US residents relocate from one location to another, meaning every year 40 million people’s addresses change. Check out our infographic to learn the #1 reason people move, the busiest month for relocating and other US moving trends. Continue Reading

5 Factors that Affect Right Party Contact Rates

5 Factors that Affect Right Party Contact Rates

One of the most important metrics you can look at when evaluating your call disposition data is right party contacts (RPC). This is because RPCs have a direct correlation to dollars collected. However, if you look at right party contact rates from portfolio to portfolio, you will notice they are not the same across the board. While there are many things that can impact your RPC rate, here are 5 factors that might be affecting you.

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LocateSmarter Manila Operations

Philippines: Asia’s New Outsourcing Star

When you think Philippines, what first comes to mind? If you’re like me you may have thought of it as a small but beautiful country that struggles to keep up with its neighboring Asian countries in terms of economy, education and communications infrastructure. Well, I have since learned that today, many in the global economy are recognizing the Philippines as their preferred destination for outsourcing. In fact, business insider experts agree that the Philippines is currently experiencing rapid GDP growth and noticeable improvements in the following sectors:

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