Tax Season Tips for Collections

Tax Season Tips for Collections

Growing up in operations at a large collection agency in the high volume telecom world, it never ceased to amaze me how early we needed to start preparing for the tax season. Whether you have competitive portfolios or not, you’re always trying to outperform other agencies. If your competitors are doing it better, that can be a steep hill to climb all year on those scorecards. Here’s a few things you can do to prepare for tax season now:

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LocateSmarter Newsletter -June 2018

LocateSmarter Newsletter – November 2017

We invite you to check out our LocateSmarter Newsletter – November 2017 edition. Every month, we bring you new and exciting information about our products, our LocateSmarter team, upcoming events and more. This month, learn about a more efficient way to set up recurring payments, view our holidays hours and get in the holiday spirit with our featured blog, “50 Random Things LocateSmarter Employees Are Thankful For this Thanksgiving.

Click here to read our LocateSmarter Newsletter – November 2017 edition.



Random Things We're Thankful for this Thanksgiving

50 Random Things We’re Thankful for this Thanksgiving

Every year at Thanksgiving, we go around the table and say what we’re thankful for. Usually, it’s the same predictable themes mentioned such as family, friends, our health, finances, etc. Those things are without a doubt important, but there are so many other things that are overlooked, so without further au due, here are 50 random, small and somewhat unusual things LocateSmarter employees are appreciating this November.

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Data Sharing With Your Competition

*GASP* Data Sharing with Your Competition?

Litigation runs high in the collection world. The many regulations and regulatory bodies to contend with creates a minefield for agencies: FDCPA, FCRA, TCPA, UDAAP, CFPB…

A lot of litigious action stems from consumer complaints regarding attempting to contact the wrong person. If an agency attempts to call a number 100 times and on the 101st attempt finds out it is not even the correct party, it can be setting itself up for an FDCPA claim. It would be much easier if the agency had the right contact information in the first place, but how can they reliably know it’s the correct information before they dial? If you’re collecting as a secondary tier agency, it might very well be that the agency who had the account before you knows exactly that.

But wouldn’t that mean data sharing with a competitor? Gasp!

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Brandon Huisman LocateSmarter Manager of Analytics

Meet Brandon Huisman, Analytics Manager

We continue our Meet the Team series with Brandon Huisman, Manager of Analytics at LocateSmarter. Brandon started off his professional career in the mortgage industry before moving to collections and data. His numbers-driven approach has helped to improve both our products’ performance and our clients’ collection and dialing strategies, resulting in more RPCs and operational efficiency. In this blog, Brandon talks about the importance of call/account disposition data, his role as Manager of Analytics, and why it took him three days to find his car in 2008. Continue reading to learn more about Brandon Huisman…

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How We Choose our Phone Append Data Sources

You’ve heard the phrase, “Behind every great man is a great woman.” Well, a similar concept applies to our proprietary phone append product. (“Behind every great data product is great data sources.”)

The reason why LocateSmarter Phone Append is a great phone append product is because of our selective choice in data sources. Before adding a data source to our product, they undergo thorough testing and must meet our high expectations when it comes to quality, uniqueness, security, automation and price. Here are a few things taken into consideration:
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Famous Leadership Quotes

Best Leadership Quotes for National Bosses Day

With National Bosses Day right around the corner, I began searching for some inspirational quotes. It was apparent that there has been a shift away from the term ‘boss’ as it seems to have a negative connotation with it. As Simon Sinek stated, “A boss has a title. A leader has the people.” So, I focused instead on the best leadership quotes. Here are some of my favorite leadership quotes, in no particular order:

1. “Management is doing things right; leadership is doing the right things.” – Peter Drucker

2. “The function of leadership is to produce more leaders, not more followers.” – Ralph Nader Continue Reading