Meet Roger Hoeper, Software Developer
We continue our Meet the Team series with Roger Hoeper, Software Developer at LocateSmarter. Prior to LocateSmarter, Roger worked as a programmer for a collection agency, giving him a great understanding of our clients’ IT needs and challenges. In this blog, find out about Roger’s past experience, why he enjoys working at LocateSmarter and how he intends to spend his summer. Continue reading to learn more about Roger Hoeper…
Q&As with Roger Hoeper
How did you get your start in the data and collections industry?
“In college, I got the opportunity to become an IT intern for CBE Companies. Despite learning the importance of data validation in college, I was surprised when I discovered how much energy was spent to make sure data was accurate. ‘Why do users want to put numbers in text fields, or text in number fields?’ ‘Once bad data gets into your system, how do you fix it, or improve it so the data is “less bad?” These are questions that are part of a data integrity issue that has grown into its own field of work. I don’t know what keeps you up at night, but here at LocateSmarter, I am always thinking of this seemingly small issue that caught me by surprise long ago: “How do you fix data quality?””
What does a typical work day look like for you as LocateSmarter’s software developer?
“When I get into work, I check my inbox and system logs to ensure we are returning files in a timely fashion and that our data sources are performing at an optimal level. Then, I spend the rest of my day coding new functionality to help make LocateSmarter smarter.”
What is one thing people may not know about Roger Hoeper?
“Is this the question people ask to give you permission to brag about yourself? Ha ha. If so, then I must talk about my experience with an organization called Toastmasters International. This organization markets itself as a world leader in communication and leadership development. In Toastmasters, I am finishing up my term serving as a District Director for District 19. Fellow Toastmasters will recognize that title, for others, take the time look up Toastmasters and join in on the fun.”
Summer is right around the corner. What do you have planned for the nicer weather?
“Spending time on the Mississippi River. It is not Summer until you can spend a full weekend drifting on the Mississippi with family or friends. Between watching the barges slowly chugging by to water skiing and building sand castles on the beach, I can’t think what better place to spend Summer than on the river.”
As LocateSmarter’s software developer, you’ve been instrumental in building/maintaining our batch skip tracing platform and billing and invoicing platform. What feature(s) do you think are often overlooked and shouldn’t be?
“I have had experience working on a Customer Relationship Management (CRM) system and the backend processing that support it. It is not always exciting work and a poorly timed/placed bug can bring business to a halt (shout out to my fellow QA team for helping to prevent this). However, our platform allows companies to set up a waterfall that can be changed and edited outside of their systems (add a product, remove a product). This allows our clients to only make small changes to their systems, thus allowing them to be more efficient when updating their systems. That is impressive when you think about it.”
In your opinion, how is LocateSmarter different than other companies in the data or debt collection industry?
“Constant improvement. Everyone will claim they are constantly improving their systems, and to some degree, they are right in saying so. Here at Locate, we always are improving our system. I know because I am the person that makes the changes our analyst thinks will give our products the extra boost, although, our platform makes improving waterfalls for clients, easy work.”
What do you like best about LocateSmarter?
“I like my coworkers, or to be honest, the food they bring in. Simply put, “food brings people together” (or so I’ve heard).”
Okay now a series of quick questions…
• Favorite Movie: Star Wars, the Original Trilogy is best.
• Favorite Food: Ice Cream, (rocky road is the best flavor).
• First Ever Job: Roofer
• Favorite Quote: “Do or do not. There is no try.”
• Favorite Sport: Wrestling
Get to know Roger Hoeper even more. Connect with him on LinkedIn.
LocateSmarter offers customizable skip tracing and compliance solutions that improve contact rates, reduce operating costs and minimize the risk of litigation. With agile development, superior customer service and transparency through analytics, we deliver products built by end users, for end users.