Browse Author: Julie Anderson

Julie is our Manager of Operations and comes from a background in debt collection and technology. While not at work, Julie appreciates a good read and heading north to enjoy cabin life with family.
Julie Anderson, LocateSmarter Manager of Operations

Meet Julie Anderson, Manager of Operations

We continue our Meet the Team series with Julie Anderson, Manager of Operations at LocateSmarter. Julie Anderson, once a proposal coordinator at a collection agency, understands the ins and outs of the accounts receivable industry, and uses that knowledge to better serve our customers. In this blog, find out about Julie’s past experience in collections, her hopes for the future and why she has nightmares about popcorn. Continue reading to learn more about Julie Anderson…

Continue Reading

Data Sharing With Your Competition

*GASP* Data Sharing with Your Competition?

Litigation runs high in the collection world. The many regulations and regulatory bodies to contend with creates a minefield for agencies: FDCPA, FCRA, TCPA, UDAAP, CFPB…

A lot of litigious action stems from consumer complaints regarding attempting to contact the wrong person. If an agency attempts to call a number 100 times and on the 101st attempt finds out it is not even the correct party, it can be setting itself up for an FDCPA claim. It would be much easier if the agency had the right contact information in the first place, but how can they reliably know it’s the correct information before they dial? If you’re collecting as a secondary tier agency, it might very well be that the agency who had the account before you knows exactly that.

But wouldn’t that mean data sharing with a competitor? Gasp!

Continue Reading