A Look Back on the 2018 Great Lakes Credit and Collections Association Conference (GLCCA)

This year’s Great Lakes Credit & Collections Association Conference was held in Delavan, Wisconsin at the Lake Lawn Resort, located near Lake Geneva. From May 21 – 23, collections professionals  came to hear influential speakers and learn accounts receivables best practices. The conference featured topics such as cryptocurrencies, CFPB, hiring and retention, and goal setting. Plus, new GLCCA officers were installed during an evening ceremony. The 2018 GLCCA Conference was a memorable conference; here are a few things that stick out in my head:

Feeling at home at a Midwest show (Our headquarters are located in Cedar Falls, Iowa.)

Lead Development Executive, DJ Perry exhibited at the GLCCA Conference



After a while, exhibitor friends feel like family.

Pictured: Renkim Corporation, Quantrax Corporation Inc,. Provana, TEC Services Group, Nuxiba, Ontario Systems, VoApps, Payment Savvy, Applied Innovation Inc., Arbeit Software, BillingTree, WebRecon LLC.



Bobbie Blue from Renkim was shocked the toilet paper never ended up in his ear!

A comedian/magician lightened up the mood during the evening ceremony.










DJ even put his neck out there and became part of the show.

Photography courtesy of VoApps.







Despite the rainy weather, some people still managed to take advantage of the beautiful golf courses.

Devalan has multiple golf courses.









The highlight of the show was Tom Haag installing his son, Tim, as the new GLCCA president. Congrats Tim Haag!

Pictured: Tim & Tom Haag








What memories stand out when YOU think of the 2018 GLCCA Conference? Message me and let’s chat.

DJ Perry

Author: DJ Perry

DJ Perry’s career in the collection industry began a little less than a decade ago. Starting on the phones as a collector, DJ quickly moved up the ladder into Operations Management. DJ has been closely involved with dialing strategies, performance metrics, skip tracing and risk management.

DJ carries a passion for moving the needle and creating win-win situations.